h555co is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains precisely what personal information h555co collects when you register an account, make a deposit, or play a game; how that data is used and stored; who it may be shared with; and what rights you hold as a data subject. We encourage all players to read this document carefully and contact our support team if anything is unclear.
Before you read the full legal text, here are the six principles that guide how h555co handles your personal data at every step.
h555co does not sell, rent, or trade your personal information to third parties for their marketing purposes — full stop. Your data is used only to operate your account and comply with regulatory obligations.
All data transmitted between your browser and h555co is protected by 256-bit SSL/TLS encryption — the same standard used by Pakistan's major banks. Your login credentials and financial details are never sent in plain text.
h555co collects only the personal data that is strictly necessary to operate your account, verify your identity, process transactions, and meet our legal obligations. We do not collect data for the sake of it.
Registered h555co players have the right to access, correct, and request deletion of their personal data. Requests are handled within 30 calendar days and can be submitted via live chat or email at any time.
h555co retains your data only for as long as required by law or as necessary to operate your account. Once the retention period expires, data is securely deleted or anonymised in accordance with our data destruction policy.
In the unlikely event of a data security breach that affects your personal information, h555co will notify affected players within 72 hours of becoming aware of the breach, in accordance with applicable data protection standards.
As a registered h555co player, you have specific rights regarding your personal data. These rights are enforceable and h555co is obligated to honour them.
You may request a copy of all personal data h555co holds about you at any time. We will provide this within 30 days at no charge.
If any personal data h555co holds about you is inaccurate or incomplete, you have the right to request that it be corrected without delay.
Subject to our legal retention obligations, you may request deletion of your personal data. This is sometimes called the "right to be forgotten."
You may ask h555co to restrict how we use your data while you contest its accuracy or while an objection is pending.
You may request your personal data in a structured, machine-readable format so you can transfer it to another service provider.
You may object to h555co processing your data for direct marketing purposes at any time. We will act on such requests immediately.
1.1 The data controller responsible for your personal information is h555co, the licensed operator of the website accessible at h555co.net ("the Platform"). References to "h555co," "we," "us," or "our" in this Privacy Policy refer to this entity.
1.2 As data controller, h555co determines the purposes and means of processing your personal data in connection with your use of the Platform. h555co is registered as a licensed gaming operator and processes personal data in accordance with applicable data protection legislation and gaming regulatory requirements.
1.3 Any questions, requests, or concerns regarding the processing of your personal data should be directed to the h555co Data Protection contact at [email protected].
2.1 h555co collects the following categories of personal data in connection with the operation of your account and the provision of gaming services:
| Category | Data Types | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number (Jazz, Zong, Ufone, Telenor), residential address | Account communications, security alerts, support |
| Financial Data | JazzCash / EasyPaisa account references, bank account details, card numbers (masked), PKR transaction history | Payment processing, fraud prevention, AML compliance |
| Gaming Data | Bet history, game session logs, wagering activity, win/loss records, bonus usage | Account operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security, fraud detection, platform optimisation |
| Usage Data | Pages visited, features used, click patterns, session duration | Platform improvement, personalisation of experience |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support, quality assurance, dispute evidence |
2.2 h555co does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless specifically required by a regulatory authority for identity verification purposes.
3.1 Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion.
3.2 Automatically — through cookies, web beacons, server logs, and similar tracking technologies when you access the h555co Platform. See Section 7 (Cookies) for full details.
3.3 From third parties — including identity verification providers, payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, Mastercard), fraud detection services, and gaming regulatory bodies where required.
3.4 From publicly available sources — such as sanctions screening lists, politically exposed persons (PEP) databases, and credit reference agencies, for the purpose of anti-money laundering compliance.
4.1 h555co processes your personal data on the following legal bases:
5.1 h555co uses collected personal data for the following purposes:
6.1 h555co does not sell your personal data to any third party. h555co may share your data with the following categories of third parties for the purposes described:
6.2 All third parties with whom h555co shares personal data are contractually obligated to process that data only for specified purposes, to maintain appropriate security measures, and not to disclose it to further parties without h555co's authorisation.
7.1 h555co uses cookies and similar technologies to operate the Platform, remember your preferences, maintain your login session, and analyse how the Platform is used.
7.2 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair the functionality of the h555co Platform, including your ability to log in and maintain an active session.
8.1 h555co retains your personal data for the following periods:
8.2 Where h555co is required by a regulatory authority or court order to retain data for a longer period, that obligation will supersede the standard retention periods above.
8.3 Upon expiry of the applicable retention period, data will be securely deleted using industry-standard data destruction procedures, or permanently anonymised so that it can no longer be linked to any individual.
9.1 h555co implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure. These measures include:
9.2 Notwithstanding the above, no data transmission over the internet or storage system can be guaranteed to be 100% secure. h555co will take all reasonable steps to protect your data but cannot provide an absolute guarantee of security.
9.3 In the event of a data security breach that poses a risk to your rights and freedoms, h555co will notify affected players without undue delay and no later than 72 hours after becoming aware of the breach, as required by applicable data protection standards.
10.1 Some of the third-party service providers used by h555co, including cloud infrastructure and KYC verification providers, may process your personal data in countries outside Pakistan. Where this occurs, h555co ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses, certifications, and adequacy determinations as applicable.
10.2 By using the h555co Platform, you acknowledge that your personal data may be transferred to and processed in countries that may have different data protection standards than Pakistan. h555co will always take steps to ensure that such transfers are conducted securely and in accordance with this Privacy Policy.
11.1 The h555co Platform is strictly for adults aged 21 and over. h555co does not knowingly collect personal data from persons under the age of 21. If you are under 21, you must not use the h555co Platform or provide any personal information to us.
11.2 If h555co becomes aware that it has collected personal data from a person under 21, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on h555co, please notify us immediately at [email protected].
12.1 h555co may send you promotional communications about bonuses, new games, PSL cricket betting promotions, and other h555co offers — but only where you have given explicit prior consent to receive such communications during registration or through your account settings.
12.2 You may withdraw your consent to marketing communications at any time by updating your preferences in your h555co account settings, or by contacting support via live chat or email. Withdrawal of marketing consent does not affect your right to continue using the Platform.
12.3 Transactional communications — including account security alerts, deposit confirmations, withdrawal notifications, and support responses — are not subject to marketing consent and will continue to be sent as long as your account is active.
13.1 To exercise any of the data rights described in this Privacy Policy, submit your request to h555co via:
13.2 Please include your registered account email address and a clear description of the right you wish to exercise. h555co may request proof of identity before processing your request to protect against unauthorised data access.
13.3 h555co will respond to all data rights requests within 30 calendar days. Where a request is complex or involves a large volume of data, this period may be extended by a further 60 days, in which case h555co will notify you of the extension within the initial 30-day period.
13.4 Limitations. Certain rights are subject to limitations. In particular, h555co may be unable to fulfil a deletion request where the data is required to be retained for regulatory compliance, legal proceedings, or the performance of a contract with you.
14.1 The h555co Platform may, from time to time, display informational references to third-party services such as payment providers. h555co does not operate these external services and is not responsible for the privacy practices of third-party websites or platforms.
14.2 We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of h555co, including your JazzCash and EasyPaisa account providers.
15.1 h555co reserves the right to update this Privacy Policy at any time. The effective date at the top of this document will be updated to reflect the date of the most recent revision.
15.2 Where changes are material — for example, where h555co begins processing a new category of personal data or sharing data with a new category of third party — registered players will be notified by email at least 14 calendar days before the changes take effect.
15.3 Continued use of the h555co Platform following the effective date of an updated Privacy Policy constitutes acceptance of the revised terms. If you do not accept the changes, you should close your account prior to the effective date.
16.1 For any questions about this Privacy Policy, the personal data h555co holds about you, or to make a data rights request, please contact us:
16.2 If you are not satisfied with h555co's response to a privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority or the gaming regulatory body under which h555co is licensed.
16.3 h555co takes all privacy complaints seriously and will acknowledge receipt of any formal complaint within 2 business days. We aim to resolve all privacy complaints within 30 calendar days.
Now that you understand exactly how h555co handles your data and protects your privacy, you can play with confidence. Cricket betting, live casino, slots — all in PKR, all with your rights fully protected.
21+ only · Play responsibly · Licensed operator